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Profile Of Mr. Manish Tripathi |
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Introduction Of Dabbawala |
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The Mumbai Dabbawala is a 118
years organization. They are engaged in the
business of delivering Home made food to the
working members of the family at their offices.
This is because , in Mumbai the distances are
very long and trains are over crowed. Everyday
about 5000 Dabbawalas deliver 200,000 lunch
boxes ( 2 lakhs) in the nook and corner of
Mumbai. Dabbawala originated during the British
rule in 1890 when there office goers felt the
need for the home made food. Although this job
looks simple , but what is amazing is that this
job is done by mostly illiter.67ate Dabbawalas and
that too without using any technology. Through
their simple and efficient coding system ,
Dabbawalas are able to deliver Dabbas ( lunch
boxes) to the right person at right time. In the
recent years , Dabbawalas have took it to fame
after Prince Charles , Sir Richards Branson's (
Virgin Atlantis) and many high profile people
meet them to know about their working.
Dabbawalas became a matter of media attention
when they were invited for the Prince Charles
marriage.
When Forbes group gave six sigma certificate to
Dabbawalas - their work and efficiency was
recognized , recently they were given ISO 9000:
2000 for their excellent service.
Dabbawalas have become a simple of hard work ,
time management , supply chain management
success , team work and simple management skills
and so much so that now they are invited to
deliver lectures and India top management
colleges like IIMs and even to foreign
universities. Dabbawalas are integral part of
Mumbai and everyday they may be seen rushing to
ensure time delivery of lunch boxes , so they
are a common site on the streets of Mumbai.
But even after this name and fame Dabbawalas
take it simple and do what they are best at -
Delivering Dabbas on time. |
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Lecture By Dabbawala |
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Out of 5000
Dabbawalas ,
about 85% are
illiterate and
the remaining
15% are educated
up to 8th
grade. This way
we are not well
qualified to
teach anyone or
for that matter
deliver any
lecture. In fact
we need quality
education.
However by
working for past
116 years will
full dedication
, time
management , no
strike
gathering
experience in
logistics -
Mumbai
Dabbawalas have
created as place
of their own.
The six sigma ,
ISO and many
other
certificates
given to us by
external
agencies has
further
corroborated the
high quality of
work being done
by us. The visit
of English king
- Prince Charles
and Virgin
Atlantis
chairman Sir
Richards Branson
has given
Dabbawalas much
media attention
and respect in
the society. So
we do not have
any knowledge
but we have
experience of
116years. Due to
this reason we
are invited for
the lecture by
reputed
organizations in
not only Mumbai
or India but
from foreign
nations too. We
are thankful to
all for inviting
us for the
lecture and
giving us so
much respect.
Dabbawalas
are invited for
lecture for
following
reasons:
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To
understand
the
logistics of
Dabbawala in
delivering
2,000000 ( 2
lakh ) Dabba
daily within
stipulated
time.
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To gain
insight into
the colour
coding used
by the
Dabbawalas
to ensure
error free
delivery.
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To know the
organizational
hierarchy of
Dabbawalas
to
understand
what keeps
Dabbawalas
self
motivated
and get
going.
-
To
understand
as how
Dabbawalas
got six
sigma , ISO
certificate
and many
other
quality
certificates
even being
so not well
educated.
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To share the
management
lessons that
Dabbawalas
have gained
over 116
years.
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To motivate
employees by
showing that
if
uneducated
Dabbawalas
can work so
great then
why not our
employees.
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As we have
never gone
on strike
for past 116
years , some
times we are
invited to
address the
employees in
sharing the
harm of
strike.
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Some times
Dabbawalas
are invited
to deliver
lecture on
annual days
and other
celebrations
of
organizations.
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The lecture
by us is
extremely
humorous and
everyone
enjoys it -
its not a
lecture
rather
experience
sharing so
organizations
just invite
us to know
as how we
work.
-
We are
invited for
many many
more reasons
best known
to the
people and
organizations
who invite
us.
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Format Of Lecture |
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The
presentation
starts with
a optional 5
minute
documentary
film which
gives
introduction
of
Dabbawalas.
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First the
presentation
is started
with "The
Magic Of
Dabbawala
Unfolded"
which deals
with the
history ,
internal
working ,
coding ,
logistics ,
organizational
set and all
other
related
issues of
Dabbawala.
This
presentation
explains
everything
about
Dabbawala.
All your
questions
about
Dabbawala is
answered.
This
lecturer
takes about
30 minutes
to 2 hour
depending
upon time
given to us.
If there are
two
lecturers
then the
time is
divided
otherwise
incase of
one lecturer
the entire
lecture is
taken by one
person.
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After this a
rather well
made audio
visual
documentary
film titled
"
Dabbawala -
Small People
Great Work"
is shown
which taken
23 minutes.
This film is
in English.
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After this
if Mr.
Manish
Tripathi is
invited then
he takes the
lecture
"Management
Learning's
From
Dabbawala"
which
talks about
the
learning's
from the 116
year
experience
of
Dabbawalas.
This lecture
is on rather
serious side
and points
by points
narrates as
what are the
majors
highlights
of the
Dabbawala
system and
how can an
organization
benefit by
applying
them in
their
organization.
This lecture
my taken
anything
from 20
minutes to
40 minutes.
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If the time
permits ,
then another
20 minute
documentary
file made by
BBC is
shown.
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After that
the question
& Answer
session is
there (
Sawal Aapke
- Javap
Dabbawale Ke)
where any
remaining
queries are
taken up.
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Vote of
thanks by
Dabbawalas
for inviting
uneducated
Dabbawalas
for the
lecture and
gifting of
Dabba with
Gandhi Topi
to
dignitaries.
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Requirements For The
Lecture |
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Audience
with desire
to know
about
Dabbawalas.
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PC with CD
ROM or USB
pen drive
.We bring
the
presentation
and film in
both CD and
pen drive -
and also the
hard copies
of both
presentations
in case PC
doesn't
work! - This
is the
Dabbawala
way!!!
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LCD
projector.
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Multimedia
system with
speakers for
showing the
documentaries
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Suitable Day & Time Of
Lecture |
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As giving
lecture is not
our main job and
we have to work
Monday to
Saturday 8AM -
6PM , the
suitable time of
the lecture is
as follows:
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Monday to
Friday 6PM
onwards.
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Any time
during
Saturday and
Sunday.
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Any time
during
holidays.
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However with
prior
discussion
it is very
much
possible to
arrange the
lecture on
even week
days as well
- Monday to
Friday
anytime.
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After
checking
with the
appointments
the date is
confirmed.
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Travel and other
arrangements |
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Requesting
the
organizers
to arrange
for the
travel.
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In case of
short
distances,
road or rail
transport
may be
arranged.
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However in
case of long
distances we
request to
arrange air
travel as we
have to get
back to
Mumbai for
work.
Normally
E-tickets
may be send
or else the
hard copy of
tickets may
be send. In
the booking
our mobile
numbers may
be given for
communication.
We carry our
photo
identity
card with
us.
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In case the
lecture is
planned in
morning for
out of the
station
locations,
it is better
to reach the
location the
previous
night and
stay.
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Suitable
boarding &
lodging may
be arranged
- if
required.
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All the
lecturers
have their
valid
passport so
we may even
visit
foreign
counties as
well. In
fact we have
already
visited many
countries
for the
lecture.
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Introduction Of Mr. Manish
Tripathi |
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Mr. Manish Tripathi is Dabbawala from Mumbai. He
has taken many new initiatives to take the
Dabbawala organization to new level of
excellence. Launching of website
www.mydabbawala.com , booking of tiffin
boxes through SMS , tying up with many
organizations to promote their products through
Dabbawala , job placements for educated
Dabbawalas , helping needy Dabbawalas and many
other initiatives taken by him has been very
successful. As an individual , he is a self
disciplined man who is always ready to serve the
Dabbawalas and also helping the society in every
possible way. |
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Lectures Given By Mr. Manish Tripathi On
Dabbawala |
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